TERMS AND CONDITIONS 

Intercare Blouberg Marathon Intelligene Competition

Please read these Terms and Conditions carefully.

1. Acceptance of the rules

These Terms and Conditions govern the Intercare Blouberg Marathon Intelligene Competition. By entering, each entrant confirms that they have read and accepted these rules.

The Competition is a promotional competition conducted in South Africa in terms of section 36 of the Consumer Protection Act 68 of 2008 and the applicable Consumer Protection Regulations. If these rules conflict with applicable law, the law will prevail.

2. Promoter and prize sponsor

2.1. The promoter is Intercare Managed Health Care (Pty) Ltd (the Promoter)

2.2. Intelligene SA (Pty) Ltd supplies the prizes as the prize sponsor and service provider (the Prize Sponsor). The Prize Sponsor does not become a joint promoter unless the parties approve that position in writing and update these rules before publication.

2.3. The Promoter is responsible for administering the Competition. The Prize Sponsor is responsible for providing the genetic tests and the related fulfilment described in clause 8.

3. Competition period

3.1. The Competition opens at 00:00 on 11 September 2026 and closes at 23:59 on 4 October 2026. All times are South African Standard Time.

3.2. Entries received before the opening time or after the closing time will not be considered. The Promoter's systems will determine the recorded entry time, subject to any clear technical error.

4. Eligibility

4.1. An entrant must be a natural person who is 18 years or older, ordinarily resident in South Africa, registered to participate in the Intercare Blouberg Marathon, and allocated a valid race number for the event.

4.2. The Promoter may verify an entrant's registration and race number with the event organiser. An entry that does not match the event organiser's records, or that uses another person's race number, is invalid.

4.3. The following persons may not enter or win: a director, member, partner, employee, agent or consultant of the Promoter, the Prize Sponsor, the event organiser, a marketing service provider or a supplier of goods or services connected with the Competition; a person who directly or indirectly controls, or is controlled by, any of those parties; and the spouse, life partner, business partner or immediate family member of any such person.

4.4. The Promoter may request reasonable proof of age, identity, residence and event registration before confirming a potential winner. This verification does not require the person to buy anything or make an Intercare booking.

5. How to enter

5.1. During the Competition period, an eligible entrant must visit https://engage.intercare.co.za/blouberg-marathon-competition, complete the online form, provide their first name, surname, email address, mobile number and valid Intercare Blouberg Marathon race number, accept these Terms and Conditions and the privacy notice, and submit the form.

5.2. Only one entry per person and one entry per race number is permitted. If duplicate entries are received, the Promoter may retain the first valid entry and disregard the others.

5.3. No purchase, payment or Intercare booking is required to enter. Making a booking, attending an appointment or purchasing any product or service will not create an additional entry or improve an entrant's chance of winning.

5.4. The Promoter does not charge an entry fee. Entrants are responsible only for the ordinary data or connectivity costs charged by their chosen service provider.

5.5. Entries that are incomplete, automated, submitted through an unauthorised third party, fraudulent, illegible, duplicated contrary to these rules or otherwise non-compliant may be rejected.

5.6. An entry is deemed received only when it is recorded by the Promoter's entry system. A screenshot or other evidence of attempted submission does not, by itself, prove receipt.

6. Competition communications and marketing consent

6.1. By entering, an entrant agrees that the Promoter may use the contact details provided to administer the Competition. This includes validating the entry, verifying eligibility, communicating important Competition information, contacting potential winners and arranging prize fulfilment. These communications are necessary to administer the Competition and are not marketing communications.

6.2. Consent to receive marketing communications from Intercare is optional and must be requested separately from acceptance of these Terms and Conditions.

6.3. An entrant who gives marketing consent agrees that Intercare may contact them through the communication channels they select regarding relevant healthcare services, health information, offers and appointment opportunities.

6.4. Declining marketing consent will not prevent entry or affect an entrant’s chance of winning. Marketing consent may be withdrawn at any time using the unsubscribe method provided in a communication or by contacting the Promoter.

7. Prizes

7.1. Each winner will receive one Intelligene genetic test of their choice: Sport, Wellness, Medication or Diet, together with a one-hour interpretative feedback session valued at R1,750. The total prize value is R6,700 per person.  (Lab costs of R4,950 and feedback of R1750). 

7.2. A confidential one-hour feedback session is included in the prize to assist with the interpretation of the report. The session can be conducted online or in person for participants based in Pretoria. The feedback session is done by an HPCSA-registered healthcare professional.

7.3. Unless expressly included in clause 7.1, a prize does not include travel, accommodation, connectivity, equipment, medical consultations, treatment, medication, follow-up services or any other cost incurred by a winner.

7.4. A prize is not transferable, may not be exchanged and is not redeemable for cash or credit.

7.5. If a stated prize becomes unavailable for reasons outside the Promoter's reasonable control, the Promoter may, with the winner's agreement and subject to applicable law, provide a substantially similar prize of equal or greater retail value. The Promoter may not require a winner to pay consideration to receive the prize.

7.6. Each entrant may win no more than one prize in this Competition.

8. Genetic test service

8.1. The genetic test will be supplied and administered by the Prize Sponsor under its approved service terms, consent process and privacy notice. What the different tests assess:

8.1.1. The Intelligene Sport Report analyses selected genetic variations associated with exercise and sporting performance. It provides personalised insights into areas such as response to different types of training, endurance and power-related characteristics, exercise recovery and potential injury-related tendencies. The information can be used to help guide more personalised training and lifestyle strategies.

8.1.2. The Intelligene Wellness Report analyses selected genetic variations associated with general health and well-being. It provides personalised insights into genetic tendencies that may influence areas such as nutrient metabolism, inflammation, cardiovascular and metabolic health, detoxification pathways, mental wellbeing and other health-related characteristics. The report is intended to help individuals better understand their genetic predispositions and identify lifestyle factors that may support long-term health and well-being. It is not a diagnostic test and does not predict with certainty whether an individual will develop a particular medical condition.

8.1.3. The Intelligene Diet Report analyses selected genetic variations associated with nutrition, metabolism and weight management. It provides personalised insights into how an individual's genetics may influence their response to different dietary factors, including carbohydrates, fats and other nutrients, as well as tendencies relating to appetite, weight management and the metabolism or requirements of certain vitamins and minerals. The information can be used alongside an individual's health, lifestyle and dietary requirements to help guide more personalised nutrition choices.

8.1.4. The Intelligene Medication Report uses pharmacogenetics to analyse selected genetic variations that may influence how an individual responds to certain medicines. Genetic differences can affect how quickly or slowly a medicine is metabolised, the amount of medicine that may be available in the body, the likelihood of achieving the expected treatment response and, for some medicines, the potential risk of adverse effects. The report provides information that can assist a healthcare practitioner in making more personalised medication decisions. It does not prescribe medication or replace the clinical judgement of the treating healthcare professional. Medication should not be started, stopped or changed based solely on the genetic report without consultation with an appropriately qualified healthcare practitioner.

8.2. DNA will be collected using a simple, non-invasive cheek (buccal) swab. The sample is collected by rubbing the supplied swab against the inside of the cheek according to the instructions provided with the Intelligene testing kit. Sometimes a blood sample is required if the buccal sample did not yield a sufficient quantity of DNA. The sample is then submitted to the laboratory in Pretoria for DNA analysis.

8.3. Once the sample has been received and successfully analysed by the laboratory, the participant's personalised report will be generated. The participant will be notified via email when the results are available and will be able to access their results electronically through the Intelligene platform. A confidential one-hour feedback session is included in the prize to assist with the interpretation of the report. The session can be conducted online or in person for participants based in Pretoria. The expected reporting time is approximately 4 weeks from the laboratory's receipt of the sample, subject to successful DNA extraction and completion of the analysis.

8.4. The Prize Sponsor will courier the DNA collection kit to the winners and arrange collection of the completed samples within South Africa. All laboratory processing will be facilitated within South Africa.

8.5. The prize may provide information about genetic traits relevant to nutrition and training. It is not a medical diagnosis, medical screening assessment, medical clearance or confirmation that a winner is fit to participate in an event or undertake any exercise programme.

8.6. A winner should discuss health concerns, symptoms and decisions about exercise, treatment or medication with their regular doctor. The genetic test does not replace advice from a healthcare professional who knows the winner's health history.

8.7. The Prize Sponsor must obtain any consent required for sample collection, genetic analysis and the processing of genetic or health information. A winner may decline to undergo the test. Because the prize cannot be transferred or exchanged for cash, a winner who declines the test will not receive an alternative benefit unless applicable law requires otherwise.

8.8. The winner will provide any sample and genetic or health information directly to the Prize Sponsor. The Promoter will not receive the winner's genetic test results or related health information unless the winner gives separate, specific and informed consent or disclosure is otherwise required by law.

9. Winner selection

9.1. Three potential winners and a reasonable number of alternates will be selected by random draw from all valid entries, and will be contacted via the details provided in the online form (clause 5.1).

9.2. An independent accountant, registered auditor, attorney or advocate will oversee and certify the Competition and the winner-selection process. The Promoter will record the method and outcome of the draw through its internal audit or other appropriate verification procedures.

9.3. The draw will not be open to the public unless the Promoter states otherwise before the draw. The result will be made known by direct email or telephone communication to the potential winners in accordance with clause 10.

9.4. A potential winner is confirmed only after the Promoter has verified that the entry is valid and the person satisfies the eligibility requirements that applied when the entry was submitted.

10. Winner contact and verification

10.1. The Promoter will use the email address and mobile number supplied on the entry form to contact each potential winner within two business days after the draw.

10.2. The Promoter will make at least three reasonable contact attempts over five business days and will keep a record of those attempts. Entrants are responsible for providing accurate contact details and monitoring their email, including spam or junk folders, and telephone messages.

10.3. A potential winner may be asked to provide a copy of an identity document or other reasonable proof of eligibility and to sign a prize receipt. The Promoter will use this information only to verify eligibility, administer the prize and meet legal recordkeeping requirements.

10.4. If a potential winner cannot be contacted after the attempts described above, declines the prize, is found to be ineligible or submitted an invalid entry, the Promoter may allocate the prize to the next eligible alternate selected under the same independently overseen process.

10.5. The Promoter will not require a winner to pay, buy a product or service, make an appointment, attend the draw, take part in marketing or accept an undisclosed condition before receiving the prize.

11. Prize delivery and redemption

11.1. The prize will be fulfilled as follows: Winners will be contacted by Intelligene and provided with instructions for redeeming their selected genetic test. A DNA collection kit will be couriered to the winner at an address within South Africa, and Intelligene will arrange collection of the completed sample. Laboratory processing will be facilitated within South Africa. Once testing and report preparation are complete, the confidential report will be provided electronically to the winner, followed by a one-hour interpretative feedback session, which may be conducted online or in person in Pretoria. The prize must be redeemed by 31 Jan 2027. 

11.2. The Promoter and Prize Sponsor will arrange fulfilment using the winner's verified contact details. They may agree on reasonable delivery or appointment arrangements with the winner, but may not impose a new material condition that was not disclosed in these rules.

11.3. The Promoter will retain a signed acknowledgement of receipt or other reliable proof that the prize was delivered or made available to the winner.

11.4. Any tax consequence arising from acceptance or use of a prize is the winner's responsibility. The Promoter and Prize Sponsor do not provide tax advice.

12. Publicity

12.1. A winner may be invited to have their name, photograph, image or competition experience used in marketing, or to participate in a publicity activity. The winner may decline the invitation without losing the prize.

12.2. The Promoter will not publish a winner's name, photograph or other personal information for marketing purposes without the winner's consent. Any consent will identify the intended use and may be withdrawn for future use, subject to material already lawfully published.

13. Personal information

13.1. The Promoter will process the personal information supplied on the entry form to administer the Competition, validate entries, verify race registration, select and contact winners, deliver prizes, prevent fraud, respond to enquiries and comply with legal obligations.

13.2. For these purposes, the Promoter may share limited personal information with the event organiser, the Prize Sponsor, the independent person overseeing the Competition and service providers that process information on the Promoter's instructions. The Promoter will require appropriate confidentiality and security measures.

13.3. The Promoter will not collect symptoms, diagnoses, medical history or genetic information on the Competition entry form. Any genetic or health information needed to deliver the prize must be collected separately by the Prize Sponsor under an appropriate consent and privacy process.

13.4. Competition records will be retained for at least three years where required by the Consumer Protection Regulations. Other personal information will be retained only for as long as reasonably necessary for the stated purposes or required by law, after which it will be securely deleted or de-identified.

14. Technical problems and prohibited conduct

14.1. The Promoter is not responsible for an entry that is lost, delayed, corrupted or not recorded because of a telecommunications failure, power interruption, incompatible device, network congestion or other technical event outside its reasonable control. This clause does not limit any right that cannot lawfully be limited.

14.2. An entrant must not interfere with the entry platform, submit false information, use automated entry methods, impersonate another person, misuse another person's race number or engage in conduct intended to manipulate the Competition.

14.3. The Promoter may reject an affected entry and take reasonable steps to protect the integrity of the Competition. A decision to reject an entry must be based on these rules and supported by reasonable evidence.

15. Changes suspension and cancellation

15.1. The Promoter may amend, suspend or cancel the Competition only where reasonably necessary because of law, a regulator's direction, fraud, a material technical failure, the cancellation or material change of the Intercare Blouberg Marathon, or another event outside the Promoter's reasonable control.

15.2. Any material change will be published through the same channels used to promote the Competition, where reasonably possible. The Promoter will not use a change to avoid awarding a validly won prize and will preserve vested participant and winner rights as required by law.

15.3. If the Competition is cancelled before the draw, the Promoter will explain the reason and deal with valid entries in a fair manner consistent with applicable law and any direction from the National Consumer Commission.

16. Liability and statutory rights

16.1. Nothing in these rules excludes or limits an entrant's rights under the Consumer Protection Act, the Protection of Personal Information Act or any other applicable law, or excludes liability for gross negligence, intentional misconduct or any liability that may not lawfully be excluded.

16.2. Subject to clause 16.1, the Promoter and Prize Sponsor are not liable for indirect or consequential loss arising solely from circumstances outside their reasonable control, or from a winner's failure to follow lawful and reasonable instructions for the use of the prize.

16.3. The Promoter does not guarantee that the prize will produce a particular health, nutrition, training or performance outcome. A winner remains responsible for decisions about participation, exercise and healthcare, with advice from an appropriate healthcare professional where needed.

17. Complaints and enquiries

17.1. Competition enquiries or complaints must be sent to [email protected]. The entrant should include their name, contact details, race number and a clear description of the issue.

17.2. The Promoter will investigate and respond within a reasonable period. An entrant who is not satisfied may use any dispute-resolution or complaint process available under the Consumer Protection Act, including approaching the National Consumer Commission.

18. General provisions

18.1. These rules constitute the terms governing the Competition. Any campaign advertisement or summary must be read with these rules. If an advertisement conflicts with these rules, the interpretation that is lawful and most favourable to the entrant will apply, unless applicable law requires another result.

18.2. A failure or delay by the Promoter to enforce a provision is not a waiver of that provision.

18.3. If a provision is unlawful or unenforceable, it will be severed or limited to the minimum extent necessary, and the remaining provisions will continue to apply.

18.4. These rules are governed by the laws of the Republic of South Africa. South African courts and tribunals with jurisdiction may determine any dispute, subject to the consumer's statutory rights.